Frequently Asked Questions

Everything you want to know about sovereignty, privacy, security and adoption.

1. Why EU GPT Exists

Why is Sovereign AI a strategic necessity?

AI only works if your internal data is processed inside the provider's infrastructure. If that infrastructure falls under US or other non-European law, your data is no longer fully under your control. EU GPT is built on a European provider, ensuring intellectual property, sensitive information, and business intelligence remain protected within the European legal sphere.

What is the strategic risk of using U.S.-linked AI platforms?

U.S.-linked AI providers are subject to American laws that override European legal safeguards. This means your data can be accessed outside EU judicial oversight, regardless of contracts or compliance claims. EU GPT removes this structural risk by operating entirely under European legal authority.

Why does the U.S. CLOUD Act matter?

The U.S. CLOUD Act allows American authorities to demand data from U.S.-controlled companies regardless of where the data is stored. Physical location offers no protection, legal jurisdiction does. EU GPT operates entirely outside CLOUD Act reach.

What is FISA Section 702 and why does it matter?

FISA Section 702 allows U.S. authorities to force American companies to provide access to data of non-U.S. citizens, without a warrant and outside European legal procedures. This access is secret, mandatory, and cannot be challenged under EU law. EU GPT is not exposed to FISA 702.

What is Sovereign-Washing?

Many platforms claim to be European while relying on U.S. technology, ownership, or control behind the scenes. Despite European branding, U.S. law still applies. EU GPT delivers real sovereignty, not sovereign-washing.

2. Privacy, Data Control & Safe AI Usage

Are my documents or conversations shared with big tech?

No. Many AI platforms forward data to U.S.-controlled models. EU GPT processes data exclusively within its own sovereign environment. Documents are used only for the active session and are never shared or used for external model training.

Who owns the data?

You do. You remain the 100% owner at all times. EU GPT is built on a Sovereign-by-Design principle, with no foreign legal backdoors.

What happens to my data when I use EU GPT?

Your data is processed only to deliver your requested output. It is not reused, not retained, not shared, and not used for training external models.

Why is this especially important for privacy-critical organizations?

For organizations in sectors such as public, healthcare, legal, finance, energy and pharma, privacy risks often prevent meaningful AI adoption. EU GPT removes this obstacle so privacy becomes an enabler instead of a limitation.

3. Security, Compliance & Data Processing

Why does EU GPT use Scaleway as Cloud Provider?

EU GPT uses Scaleway because it is a fully European, sovereign cloud provider designed for high-security and government-grade use cases.

How secure is Scaleway?

Scaleway operates at SecNumCloud-level security, the highest French/European security classification, comparable to the highest Dutch BIO, BBN and BVC levels.

Does EU GPT add security beyond the cloud provider?

Yes. EU GPT applies additional layers such as strict access controls, audit trails, encryption, least-privilege access, and secure development practices.

What happens to my data technically?

Your data is processed in real time and only maintained within the chat function. Deleting the chat automatically deletes the information. Uploaded documents are managed in a central overview and can be deleted at your discretion.

4. AI Models, Technology & Transparency

Which AI models does EU GPT use?

EU GPT uses state-of-the-art open-source Large Language Models under permissive licenses, with 200 to 400 billion parameters for the optimal combination of speed and accuracy.

Which model should I use?

Reasoner is optimized for knowledge and logic. Choose it for complex questions and deeper analysis. Searcher is optimized for retrieval and web access. Choose it when you need to find information within your documents or the live web.

Why open-source AI models?

They are transparent, auditable, mature, and do not store data or learn from user interactions.

5. Customer-Centric Value Delivery

What does EU GPT offer?

Organization silo for highest security, two high-performing LLMs, custom workspaces, source references and page numbering, control over uploaded files, web search, mathematics capabilities, separate spelling LLM, prompt suggestions and a dedicated front-end.

Who is EU GPT for?

EU GPT is designed for professionals and organizations operating in privacy-critical environments such as public, healthcare, legal, finance, energy and pharma.

How does EU GPT ensure customer value instead of just providing software?

EU GPT operates according to a proven Way of Working focused on selecting the right high-impact use cases, fast tangible value, controlled compliant scaling, and integration into existing workflows. We guide adoption and ensure value is realized in practice.

6. Accuracy, Risk Management & Traceability

How does EU GPT reduce linguistic errors?

Through additional spelling, grammar, and language-quality controls tailored for professional use.

How does EU GPT support the reduction of hallucination?

By providing explicit source references and page numbering, plus a built-in mathematics engine for calculation accuracy. A human-in-the-loop check on output is always recommended.

7. Organization, Ecosystem & Scaling

Who is behind EU GPT?

A fully European team with decades of combined experience in delivering production-grade AI within large organizations.

How does EU GPT scale across Europe?

Through partners and ecosystem collaboration, enabling vertical integrations and sector-specific solutions while maintaining sovereignty, privacy, and compliance.

8. Access, Adoption & Daily Use

How do organizations get access to EU GPT?

Via sales, the EU GPT link will be provided for your domain. Registration takes place at the bottom of the page.

How does EU GPT support adoption?

Through workshops, focused pilots, and scalable roll-outs once value is proven.

What is the difference between a Chat and a Workspace?

Chats are for quick tasks and summaries of limited text. Workspaces support large knowledge bases, ongoing projects, customization, and collaboration.

How do user limits work?

EU GPT uses user limits per 5 hours, per week and per month. By setting limits, EU GPT can be offered to organizations as affordably as possible.

9. Why Choose EU GPT

Why choose EU GPT?

Sovereign European AI, privacy-safe processing, proven customer-centric value delivery, full servicing via a proven Way of Working, and scalable deployment through partners.